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Refund Policy

Summary of Key Points

  • Generally, no refunds for our digital subscription services once delivered.
  • Exceptions only for duplicate payments or non-delivery, handled via admin review.
  • Refunds issued as wallet credit.
  • Contact support first before chargebacks.

Introduction

This Refund Policy covers refunds for purchases on https://linkshare.ng/. Our services are digital and delivered immediately (or up to a few hours), often in pooled/group formats, with monthly subscriptions. No cancellations are allowed.

Definitions

  • Refund: Return of funds for a purchase.
  • Wallet Credit: Credit added to your site wallet for future use.
  • Non-Delivery: Failure to provide access to the subscribed service.
  • Duplicate Payment: Accidental multiple payments for the same order.

When Refunds Are Allowed

Refunds are not standard. Exceptions may be made only for:

  • Duplicate payments.
  • Non-delivery of services.

All requests are reviewed by admins on a case-by-case basis.

When Refunds Are Not Allowed

  • After access/delivery of services.
  • For change of mind or user error.
  • For pooled/group subscriptions once joined.

Step-by-Step Refund Request Process

  1. Contact support@linkshare.ng with your order code, details of the issue, and evidence (e.g., payment receipts for duplicates, screenshots for non-delivery).
  2. Our team reviews your request within 24 hours.
  3. If approved, we’ll issue a wallet credit within 24 hours.
  4. If denied, we’ll explain why.

Evidence needed: Payment confirmations, order details, and proof of issue.

Examples:

  • Duplicate: Two identical payments processed—refund one as credit.
  • Non-Delivery: No access provided after payment—full credit if verified.

Chargeback/Complaints Process

Message support/admin first with details. Unresolved chargebacks may lead to account restrictions. We handle chargebacks via our processors.

Updates/Changes

We may update this policy. Check here for changes.

Contact

Email: support@linkshare.ng Effective Date: 1st Jan. 2026 Last Updated: 1st Jan. 2026