Refund Policy
Summary of Key Points
- Generally, no refunds for our digital subscription services once delivered.
- Exceptions only for duplicate payments or non-delivery, handled via admin review.
- Refunds issued as wallet credit.
- Contact support first before chargebacks.
Introduction
This Refund Policy covers refunds for purchases on https://linkshare.ng/. Our services are digital and delivered immediately (or up to a few hours), often in pooled/group formats, with monthly subscriptions. No cancellations are allowed.
Definitions
- Refund: Return of funds for a purchase.
- Wallet Credit: Credit added to your site wallet for future use.
- Non-Delivery: Failure to provide access to the subscribed service.
- Duplicate Payment: Accidental multiple payments for the same order.
When Refunds Are Allowed
Refunds are not standard. Exceptions may be made only for:
- Duplicate payments.
- Non-delivery of services.
All requests are reviewed by admins on a case-by-case basis.
When Refunds Are Not Allowed
- After access/delivery of services.
- For change of mind or user error.
- For pooled/group subscriptions once joined.
Step-by-Step Refund Request Process
- Contact support@linkshare.ng with your order code, details of the issue, and evidence (e.g., payment receipts for duplicates, screenshots for non-delivery).
- Our team reviews your request within 24 hours.
- If approved, we’ll issue a wallet credit within 24 hours.
- If denied, we’ll explain why.
Evidence needed: Payment confirmations, order details, and proof of issue.
Examples:
- Duplicate: Two identical payments processed—refund one as credit.
- Non-Delivery: No access provided after payment—full credit if verified.
Chargeback/Complaints Process
Message support/admin first with details. Unresolved chargebacks may lead to account restrictions. We handle chargebacks via our processors.
Updates/Changes
We may update this policy. Check here for changes.
Contact
Email: support@linkshare.ng Effective Date: 1st Jan. 2026 Last Updated: 1st Jan. 2026
